Description

GENERAL STATEMENT OF JOB

Under general supervision, performs supervisory and administrative work overseeing the technical installation,maintenance and repair of the City’s water distribution infrastructure and related appurtenances; to include rawwater transmission and reclaimed water systems. Work includes considerable independence and discretionwhile planning, organizing, supervising and reviewing the work of skilled and semi-skilled workers performingassigned tasks and, at times, during emergency circumstances. Typical maintenance work overseen by thisposition includes, but is not limited to, repairs on potable water mains and service lines, hydrants, valves, metersand heavy equipment related operations. Must be able to plan and coordinate several simultaneous and complexactivities in multiple locations performed by subordinate staff. Responsible for establishing and monitoringschedules, purchasing equipment, supplies and material and preparing activity reports. In cases where in-houseconstruction projects are required, employee shall be responsible for establishing construction schedules,procurement of all parts, equipment and/or materials required to complete project to entirety, following all Cityof Palm Bay specifications and standards. Reports to the Water Distribution Superintendent.

SPECIFIC DUTIES & RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS

Supervises, assigns and directs activities of the City’s water distribution system operations.

Develops, establishes and ensures adherence to policies, goals, procedures and standards.

Effectively leads staff by communicating Departmental goals, divesting control and encouraging employeeinnovation through the implementation of reciprocated practices.

Administers and makes recommendations for routine personnel matters affecting direct subordinates, includingrecruiting, interviewing, hiring, training, assigning, scheduling, granting leave, performance evaluations anddiscipline, etc., and submitting such records and reports as required per Department and City policies.
Establishes and monitors adherence to maintenance schedules for Department equipment; overseesperformance of maintenance and repair work as scheduled or otherwise necessary.

Researches equipment and supply prices and prepares purchase specifications; purchase supplies andequipment as necessary to maintain adequate inventory for daily maintenance operations.

Prepares and maintains various activity records and reports; submits reports to management as requested or asotherwise deemed appropriate; projects personnel and cost estimates to assist in Department budget proposalpreparation.

Reviews trade journals and other appropriate literature to enhance and maintain knowledge of trends anddevelopments in the field of water distribution.
Prepares rough drawings, specifications and calculations for the rehabilitation and replacement of the watersystems.

Determines equipment, labor, and material requirements to perform construction projects.

Utilizes computerized maintenance management systems (CMMS), GIS and other related programs to manageworkflows and data collection.
Responds to questions and complaints from the public related to division activities and explains City of Palm BayUtility policies, as necessary.

Consults with staff to resolve technical, operational or personnel problems; troubleshoots complex technicalproblems, develops alternative solutions and makes recommendations for action.

May be assigned to shift work. May be required to work weekends and holidays. May be required to respond toafter hour calls.

ADDITIONAL JOB FUNCTIONS

Performs other related work as required.

This job description is not intended to be and should not be construed as an all-inclusive list of all theresponsibilities, skills or working conditions associated with the position. While it is intended to accuratelyreflect the position activities and requirements, Management reserves the right to modify, add or remove dutiesand assign other duties as necessary that are a logical assignment to the position.

EMERGENCY DECLARATION STATUS

Essential Employees may be required to work during an undeclared emergency and/or declared emergency. Onan incident-by-incident basis, the employee’s Department Head will make the determination as to who will berequired to work.

MINIMUM TRAINING & EXPERIENCE

Graduation from high school plus a minimum of five (5) years of experience in water distribution systemoperation and maintenance. An associate degree in water technology or related field is preferred. Two (2) years of supervisory experience working in a foreman, or higher, capacity for a water distribution system required.Must possess a valid Florida Driver’s License and have and maintain an acceptable driving record.

SPECIAL REQUIREMENT
Must possess a valid Florida Department Environmental Protection (FDEP) Water Distribution System OperatorsClass I License*. A valid Florida Class A Commercial Driver’s License is preferred.
*For internal candidates: A Class II License will be accepted upon hire with the requirement to obtain the Class ILicense within twelve (12) months of hire.
Licenses/Certifications must be kept current while in this classification.
NOTE:
Out of State candidates applying for reciprocity of the required license may be considered for thisposition.

Requirements

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements:
Must be physically able to operate a variety of machinery and equipment, includingcomputers, calculators, scanners, copiers, etc. Must be physically able to operate a variety of equipment andmachinery including generators, pumps, cutting torches, hand and power tools and electrical diagnosticequipment, etc. Must be physically able to operate ¾-ton pickup trucks. Must be able to exert up to 100 poundsof force occasionally and/or up to 50 pounds of force frequently and/or up to 25 pounds of force constantly tomove objects. Requires the ability to maintain body equilibrium when bending, stooping, crouching, climbing,reaching and/or stretching arms, legs or other parts of body, and to physically maneuver over and/or uponvarying terrain, surfaces or physical structures. Physical demand requirements are for heavy work.

Data Conception:
Requires the ability to compare and/or judge the readily observable, functional, structural orcomposite characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communication:
Requires the ability to speak and/or signal people to convey or exchangeinformation. Includes giving instructions, assignments and/or directions to subordinates or assistants.

Language Ability:
Requires the ability to read a variety of work orders, correspondence, service records, invoices,purchase orders, charts, diagrams, etc. Requires the ability to prepare work orders, maintenance reports,purchase specifications, purchase orders, personnel records, schedules, forms, etc. using prescribed format.Requires the ability to speak to people with poise, voice control and confidence.

Intelligence:
Requires the ability to apply principles of logical or scientific thinking to define problems, collectdata, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions inmathematical or diagrammatic form; deal with several abstract and concrete variables.

Verbal Aptitude:
Requires the ability to record and deliver information to explain procedures, and to follow oraland written instructions. Must be able to communicate effectively and efficiently in a variety of technical orprofessional languages, including mechanical and electrical terminology.

Numerical Aptitude:
Requires the ability to utilize mathematical formulas; to add and subtract; multiply anddivide; utilize decimals and percentages; understand and apply the theories of algebra and geometry.

Form/Spatial Aptitude:
Requires the ability to inspect items for proper length, width and shape.

Motor Coordination:
Requires the ability to coordinate hands and eyes rapidly and accurately in usingmechanical equipment and machinery; to operate motor vehicles.

Manual Dexterity:
Requires the ability to handle a variety of items, equipment and machinery, control knobs,switches, etc. Must have minimal levels of eye/hand/foot coordination.

Color Discrimination:
Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament:
Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.

Physical Communication:
Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas bymeans of spoken words; hearing – perceiving nature of sounds by ear).

PERFORMANCE INDICATORS

Knowledge of Job:
Has thorough knowledge of the methods of installation, repairing and maintaining watermains, valves, service materials, water meters, fire hydrants and all other appurtenances related to waterdistribution systems. Knowledge of construction and field inspection methods and practices. Has generalknowledge of the various grades, quality standards and sources of supply and price trends for a variety ofutilities maintenance equipment, supplies and materials. Has general knowledge of the principles ofsupervision, organization and administration. Has general knowledge of the current literature, trends anddevelopments in the field of water distribution system maintenance administration. Is skilled in the use and careof various hand and power tools and understands the safety hazards and applicable precautions involved withsuch work. Is able to perform minor equipment repairs. Is able to develop, implement and ensure adherence topreventive maintenance schedules. Is able to inspect water fixtures installation and maintenance work foradherence to plans, specifications and work orders. Is able to analyze and interpret policy and proceduralguidelines and to resolve problems and questions. Is able to perform mathematical computations with speedand accuracy. Is able to prepare product specifications and exercise independent judgment in selecting fromavailable items and cost quotations when preparing purchases. Is able to prepare activity and technical reports.Is able to assign, direct and supervise a staff of unskilled to skilled workers through methods of delegation andthe assigning and reviewing of work orders. Is able to exercise tact and courtesy in contact with utilitiescustomers and the general public. Is able to perform manual labor for extended periods of time, possibly understressful and arduous conditions. Is able to establish and maintain effective working relationships asnecessitated by work assignments.

Quality of Work:
Maintains high standards of accuracy in exercising duties and responsibilities. Exercisesimmediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains highquality communication and interacts with co-workers, the general public and within the department and division.

Quantity of Work:
Maintains effective and efficient output of all duties and responsibilities as described under“Specific Duties and Responsibilities.”

Dependability:
Assumes responsibility for doing assigned work and meeting deadlines. Completes assignedwork on or before deadlines in accordance with directives, City policy, standards and prescribed procedures.Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.Responds to weekend/holiday/after hour calls.
Attendance:
Attends work regularly and adheres to City policies and procedures regarding absences andtardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
Initiative and Enthusiasm:
Maintains an enthusiastic, self-reliant and self-starting approach to meet jobresponsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptabledirection for completion of work with a minimum of supervision and instruction.
Judgment:
Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occurand specifies decision objectives. Identifies or assists in identifying alternative solutions to problems orsituations. Implements decisions in accordance with prescribed and effective policies and procedures with aminimum of errors. Seeks expert or experienced advice and researches problems, situations and alternativesbefore exercising judgment.

Cooperation:
Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.Questions such instruction and direction when clarification of results or consequences are justified, i.e., poorcommunications, variance with City policy or procedures, etc. Offers suggestions and recommendations toencourage and improve cooperation between all staff persons within the department.
Relationships with Others:
Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperativeand courteous relationships with department employees, staffers and managers in other departments,representatives from organizations and the general public to maintain good will toward the department andproject a good departmental image. Tactfully and effectively handles requests, suggestions and complaints fromother departments and persons in order to maintain good will within the City. Interacts effectively with fellowemployees, supervisors, professionals and the general public.
Coordination of Work:
Plans and organizes daily work routine. Establishes priorities for the completion of workin accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected timeof completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planningsessions and discussions on time. Implements work activity in accordance with priorities and estimatedschedules. Maintains a calendar for meetings, deadlines and events.
Safety and Housekeeping:
Adheres to all safety and housekeeping standards established by the City andvarious regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.
Planning:
Plans, directs and uses information effectively in order to enhance activities and production of thedepartment. Knows and understands the expectations of the City regarding the activities of the division andworks to see that those expectations are met. Designs and formulates ways, means and timing to achieve thegoals and objectives of the department and the division. Within the constraints of City policy, formulates theappropriate strategy and tactics for achieving division and departmental objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way to achieve thegoals and objectives of the division and department.
Organizing:
Organizes work and that of subordinate staff well. Ensures that staff members know what resultsare expected of them, and that they are regularly and appropriately informed of all City and department mattersaffecting them and/or of concern to them.
Staffing:
Works with other department officials and management to select and recommend employment ofpersonnel for the division who are qualified both technically and philosophically to meet the needs of thedivision and the department. Personally directs the development and training of division personnel in order toensure that they are properly inducted, oriented and trained.
Leading:
Provides a work environment, which encourages clear and open communications. Has a clear andcomprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so that they know whether their performance levels are satisfactory.Commends and rewards employees for outstanding performance, yet does not hesitate to take disciplinaryaction when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement ofdepartment goals and objectives.

Controlling:
Provides a work environment, which is orderly and controlled. Coordinates, audits and controlsmanpower and financial resources efficiently and effectively. Coordinates, audits and controls the utilization ofmaterials and equipment efficiently and effectively. Has a clear and comprehensive understanding of Citystandards, methods and procedures.
Delegating:
Assigns additional duties to staff as necessary and/or appropriate in order to meet division goals,enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidencein staff to meet new or additional expectations.
Decision Making:
Uses discretion and judgment in developing and implementing courses of action affecting thedivision. When a particular policy, procedure or strategy does not appear to be achieving the desired result,moves decisively and definitively to develop and implement alternatives.
Creativity:
Regularly seeks new and improved methodologies, policies and procedures for enhancing theeffectiveness of the division and the department. Employs imagination and creativity in the application of dutiesand responsibilities. Is not averse to change.
Human Relations:
Strives to develop and maintain good rapport with all staff members. Listens to andconsiders suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff.
Policy Implementation:
Has a clear and comprehensive understanding of City policies regarding the division,department and City function. Adheres to those policies in the discharge of duties and responsibilities, andensures the same from subordinate staff.

Policy Formulation:
Keeps abreast of changes in operating philosophies and policies of the City, and continuallyreviews division policies in order to ensure that any changes in City philosophy or practice are appropriatelyincorporated. Understands the relationship between operating policies, practices, department morale andperformance. Works to see that established policies enhance same.