Company Profile
Arlington Water Utilities
Company Overview
Arlington Water Utilities provides safe, high-quality drinking water to Arlington’s more than 390,000 residents, 14 million yearly visitors, and thousands of people served by the department’s wholesale water customers in Tarrant County. Arlington operates two water treatment plants with a combined daily production capacity of 172.5 million gallons. The department is responsible for the maintenance and operation of more than 1,300 miles of sanitary sewer main and more than 1,600 miles of water main.
Arlington Water is made up of seven divisions – Customer Care and Business Services, Operations, Treatment, Engineering and Support
Services, Administration, Financial Services, and Communications. Some key tasks for the department include forecasting financial needs for rate setting, water storage tank management, water and sewer line construction and maintenance, and water conservation initiatives. The department has increased the effectiveness of its conservation efforts in recent years through public awareness education; full time, proactive leak detection; accelerated replacement of high breakage water mains; and optimization of water usage during the treatment process. The department also launched its Know Your H2O website, which provides customers with remote
read meters access to their daily water usage totals and high usage alerts.
Arlington is a water industry leader in its use of technologies such as pre-chlorinated pipe bursting and multi-sensor robots that
examine large-diameter mains for defects. Arlington Water Utilities continues to be an award winning department and has received a Regional Cooperation Award from the General Assembly of the North Central Texas Council of Governments in 2019 for its operations partnership with the City of Kennedale. In 2020, the department’s Know Your H2O customer website won a Granicus
Digital Government Award for Citizen Service, which honors transformational digital government initiatives.
Benefits
For more information about benefits offered by the City of Arlington, please visit https://www.arlingtontx.gov/city_hall/departments/human_resources/compensation_and_benefits.