Description
Under limited supervision, supervises the operation, and process laboratory functions of the Drinking Water Treatment (DWT) Department ensuring compliance with all applicable agency policies and procedures, and federal/state/local laws and regulations pertaining to the collection, treatment and distribution of the public water supply. Ensures water quality and quantity from reservoir to the customer. Ensures that DWT facilities, advanced and conventional treatment processes as well as associated assets are operated, maintained and managed in good working order in accordance with industry standard as well as Spartanburg Water Mission, Vision and Purpose. Reports to the Director of Drinking Water Services.
SPECIFIC DUTIES AND RESPONSIBILITIES
Supervises the operation, and process laboratory functions of the DWT Department, ensuring compliance with all applicable agency policies and procedures, and federal/state/local laws and regulations pertaining to the collection, treatment and distribution of the public water supply in addition to the proper application of alum solids and treatment of wastewater from alum residuals handling processes. Collaborates with other department areas as needed to ensure regulatory and water quality goals are met. Ensures the successful completion of Consumer Confidence Report (CCR) requirements.
Directs the activities of assigned supervisory and clerical personnel; supervisory duties include scheduling; instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems; and recommending employee transfers, promotions, discipline, discharge and salary increases Ensures that Time and Attendance guidelines/procedures are administered appropriately within the DWT Department.
Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers advice and assistance as needed. Assumes ownership through effective leadership, instruction, review and certification (as appropriate) of all required regulatory reports for DWT. Provides feedback to staff on their work products and provides assistance when appropriate to ensure completeness and accuracy.
Develops and implements department policies and procedures. Leads and maintains Utility Management System initiatives for assigned areas of responsibility. Develops optimization strategies for continuous improvement in assigned areas of responsibility. Develops and tracks key performance indicators in areas of Department responsibility. Utilizes data to establish operational benchmarks, develops key performance indicators, metrics and other continuous improvement methods to optimize treatment operation, performance and efficiency. Ensures SOP's for DWT are updated in accordance with UMS standards.
Develops, maintains and tracks DWT Department’s operating, capital and depreciation budget; develops and implements cost-saving measures as required. Ensures Department expenditures are in line with Procurement Policies & Procedures.
Ensures the uninterrupted operation of water treatment facilities, dams and water intake structures. Responsible for Spartanburg Water’s Dam Safety Program including, but not limited to, Emergency Action Plans as well as coordination of appropriate inspections, maintenance, and record keeping. Ensures that hydroelectric facilities are run in an efficient manner. Directs, coordinates and administers programs, projects and operations related to hydroelectric facilities. Is responsible for ensuring that Spartanburg Water is in compliance with applicable regulations, operational requirements and protocols related to hydroelectric facilities and their associated infrastructure/appurtenances. Responsible for operational and depreciation budgets related to hydroelectric facilities as well as assigned projects.
Oversees the operation of three water supply lakes, including drought management procedures, high water level, emergency action, source water protection, downstream releases and maintenance prioritization. Ensures appropriate development, monitoring, implementation and coordination of departmental and company-wide projects, programs, and initiatives related to environmental resource protection, conservation easement and restrictive covenant issues, water rights issues, and water supply issues; participates in strategic planning, capital improvement program planning/development, water supply planning, and integrated water planning; acts as a resource to other departments and organization staff in areas of watershed protection, watershed legislation and environmental regulations related to area of responsibility; recommend policy, procedures or actions that will promote water quality. Possesses the required knowledge, skills and abilities to effectively operate, or direct the operation of dams, intakes, and critical DWT infrastructure during a variety of environmental conditions (i.e. drought, flood, etc.). Ensures appropriate planning, monitoring, coordination and training for critical infrastructure related to DWT's area(s) of ownership. Ensures proper communication, planning and actions with downstream stakeholders and/or emergency response agencies.
Assists with the development, certification and/or recertification of SPCC Plans for the DWT Department.
Oversees the operations and maintenance of alum sprayfields. Possesses the required knowledge, skills and abilities to oversee and direct operational and regulatory requirements of DWT's residuals management program. Reviews monthly sprayfield reports, ND and SCG DMR's and conducts random inspections of residuals operations to ensure compliance with regulatory requirements and residuals management program expectations.
Participates in public outreach/education efforts, including conducting tours and classroom presentations for schools and civic groups.
Reviews proposed facility modifications and recommends changes as appropriate. Works with assigned project manager(s), consultants and vendors on specific projects/initiatives related to DWT Facilities. Ensure proper documentation of suggested changes, recommendation and feedback and proper organization of any internal departmental project or process files.
Coordinates the development and enforcement of all safety policies and procedures for the department and assigned sections.
Researches and keeps abreast of new and changing regulations; ensures department compliance with such.
Performs administrative/office duties as required, including attending and conducting meetings, preparing/typing reports and correspondence, entering computer data, reviewing mail, etc.
Participates in troubleshooting water quality problems with customers, general public, state and local health officials. Provides technical expertise in identifying, actively responding to and resolving water quality problems as deemed appropriate for the DWT Manager role. Effectively oversees DWT operations in troubleshooting treatment related water quality issues and mitigating impacts.
Responds to emergencies or non-routine conditions on an on call, 24-hour day basis, as necessary.
Receives, reviews, prepares and/or processes a variety of documents, including, but not limited to, PMIT tools, Vehicle GPS reports, CMMS reports, operations reports, laboratory reports, accident reports, requisitions, training materials, maintenance requests, budget/financial documents, specifications, job applications, performance appraisals, memos, correspondence, etc.
Interacts and communicates with immediate supervisor, other department managers, co-workers, subordinates, Commission members, vendors, customers, regulatory agencies, engineers, chemists, biologists, news media, consultants, school and civic organizations, and the general public.
Operates a vehicle and a variety of equipment, including a computer, telephone, calculator, plant machinery/controls, small hand tools, etc. Exercises care and safety in the use of equipment and tools.
Provides challenging and stretching tasks and assignments to subordinates. Holds frequent development discussions and is aware of each direct report's career goals.
Constructs compelling development plans and executes them. Creates plans that effectively address each employee's learning and developmental goals.
Assists direct reports with their long-term career growth.
Performs other related duties as required.
Requirements
MINIMUM TRAINING AND EXPERIENCE
Requires a Bachelor’s degree in science, sanitary engineering, environmental health or other science/engineering field, supplemented by six to nine years of experience in the operation and maintenance of water production, purification and water treatment equipment and facilities – three to five of which have been in a supervisory capacity. Must possess a S.C. Class “A” Water Treatment Operator certification or have the ability to secure an “A” certification within one year of employment. Must possess a Class “D” Water Distribution Operator certification or have the ability to secure a “D” certification within two years of employment. Must obtain a certification in First Aid/CPR. Must possess a valid driver’s license.
