AWWA Career Center

City of Bellevue

Corporate Strategies Group Program Manager

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Description
The City of Bellevue Utilities' Department is seeking a new Program Manager to oversee and lead their Corporate Strategies Group (CSG). CSG is an internal consulting and project management team that drives essential business process improvements, integrated systems initiatives, and relevant Lean and Six Sigma projects. This team works across all Utilities' Divisions to research, surface and facilitate efficiency gains, foster needed change and innovation, and optimize new and existing systems.

This position is a player-coach who completes projects as well as oversees the portfolio for all CSG projects completed by CSG staff. The Program Manager is the key CSG spokesperson to Utilities Senior Leadership regarding strategic projects and priorities. This position will also be a catalyst for CSG staff development and responsible for coaching and mentoring a professional independent team.

At The City of Bellevue you'll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision. Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability and commitment to service, and take pride in the work they do. You'll work in an environment where being innovative, collaborative, and future focused are the status quo. Bellevue welcomes the world. Our diversity is our strength. It's what makes The City of Bellevue an exciting place to work, live, and explore.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Performs comprehensive planning and project management.
  • Plans, develops, organizes and assigns projects to the corporate strategies group.
  • Recommends and aligns prioritization of CSG projects with Utilities leadership
  • Provides expertise and leadership in assigned functional area; provides expertise for solving more complex strategic, management, and process improvement problems.
  • Responsible for maintaining positive customer relations and successfully resolving issues associated with the services provided by the corporate strategy function.
  • Act as liaison with staff, other departments, agencies and community groups in the coordination of projects and development of practice recommendations.
  • Ensures that performance measures and standards for program(s) and projects are met; monitors performance; guides staff in making adjustments to project management strategies to ensure that standards are achieved.
  • Establishes and maintains a working environment conductive to positive morale, individual style, quality, creativity, and teamwork.
  • Serves as a strategic partner and sounding board for CSG staff, enabling creative collaboration and problem solving for complex projects.
  • Manages: personnel; performance issues; disciplinary measures and the evaluation of subordinates; corporate strategies practices and procedures. Selects/recruits, trains, provides direction to staff; ensures resolution of problems; sets priorities, establishes workloads and provides support in decision making. Reviews and evaluates staff performance and assists in establishing goals and objectives.
Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Graduation from an accredited four-year college or university with a degree in business, public administration or communications.
  • Five or more years of progressively responsible related experience in program management and project management. This experience should include complex analyses, report writing, and presentations.
  • Or any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.
  • Four or more years of supervisory experience.
  • Lean/Six Sigma experience required.

Preferred

  • Master's in Business Administration or Master's in Public Administration
  • PMP certification
  • Green/Black belt certification
  • 10+ years of experience directly related to working with management and focused on process improvement, program management or public administration.
Job Information
  • Location:
    bellevue, Washington, 98004, United States
  • Job ID:
    48617983
  • Posted:
    May 24, 2019
  • Position Title:
    Corporate Strategies Group Program Manager
  • Company Name:
    City of Bellevue
  • Job Function:
    Project Management
  • Entry Level:
    No
  • Job Type:
    Full-Time
  • Job Duration:
    Indefinite
  • Min Education:
    BA/BS/Undergraduate
  • Required Travel:
    None
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